Sign Up and Verify Your PayWay Wallet

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Sign Up

1. Open the PayWay Wallet app. At the bottom, tap Sign Up if you don’t have an account.

Sign Up screen

2. Enter your mobile number in international format (e.g., 2567XXXXXXX for Uganda) and tap Next.

Enter Mobile Number

3. You will receive an SMS with a confirmation code. Enter the code on the next screen and tap Next.

Note: You have up to five attempts to enter the correct code.

Enter Confirmation Code

4. Upon successful entry, you will see the terms and conditions agreement. Tick the box to accept and tap Next.

Terms and Conditions Agreement

5. You’ll be asked to sign using your finger. Sign on the screen, then tap Save to proceed.

Sign with Finger

Verification with Third-Party Validator

1. After signing, you will be redirected to a third-party validator.

2. Choose your issuing country and select an accepted document type (e.g., Driver's License, National ID, or Passport for Uganda).

Choose Document Type

3. Allow camera access on your device to proceed.

Camera Access Permission

4. Capture and upload the front side of your document, then submit. Repeat for the back side of the document and submit.

Upload Document Front
Upload Document Back

5. Next, you’ll be asked to take a selfie and follow specific instructions.

Align Face for Selfie
Upload Selfie
Say Digits
Turn Head

6. You will then be prompted to record a video. Tap Record Video and allow microphone access on your device.

Record Video Instructions
Microphone Permission

7. Follow the instructions for recording the video. You may be asked to repeat specific digits and make movements as instructed.

Completion

After submitting the video, the validation process is complete. You will receive a push notification on your phone informing you whether the verification was successful.